Frequently Asked Questions
Everything you need to know to plan the perfect celebration.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the UK. If you need your party supplies urgently, we offer express next-day delivery options at checkout.
Can I return items if the party is cancelled?
Yes, we accept returns on all unused and unopened items within 30 days of purchase. Please note that personalized or custom-made products are non-refundable.
Do you offer discounts for large group orders?
Absolutely! We offer special bundle pricing and bulk discounts for large hen parties. Please contact our support team for a custom quote if you are ordering for more than 15 guests.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your decorations eco-friendly?
We are committed to sustainability. A large portion of our range consists of recyclable paper products and biodegradable confetti. Check the product descriptions for specific eco-credentials.
Can I track my shipment?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to follow your parcel's journey to your doorstep.